Green Circle Life's SmartFHR™ is an innovative communication and engagement platform that aggregates all employee-facing HR benefits and services into a single app. With a fully interactive dashboard, SmartFHR is accessible from any PC or mobile device.
SmartFHR™ seamlessly integrates internally and externally managed systems enabling users to perform a range of tasks, including benefits enrollment, personnel record management, payroll, time and attendance, wellness programs, chronic disease management, scheduling appointments, and managing health records.
We serve employers, employees and their families, and healthcare providers to promote and achieve better healthcare outcomes. Greater engagement leads to improved satisfaction and quality of life for employees and greater productivity and profitability for your organization.
This Terms of Service Agreement (the "TOS") is a legally binding agreement that shall govern the relationship with our users and others ("you" "your") which may interact or interface with Simple Healthcare LLC ("SHL" "we", "our", "us"), doing business as Green Circle Life, with address of 5 Portofino Drive, Suite 2101, Pensacola Beach, Florida 32561, and its subsidiaries and affiliates, in association with the use of the SHL websites, which includes greencirclelife.com, smartfhr.com, gogch.com and other addresses (the "Site"), apps and its services, herein after collectively defined below ("Services").
Green Circle Life offers an information service platform for a person to access information and services provided by us or third parties, to store, use and share personal, medical, financial, HR and other data including but not limited to personal information, medical history, vitals and documents. Green Circle Life stores medical data typically needed to check-in at a medical facility. Green Circle Life enables recording and remote monitoring of vitals and fitness activities for health and wellness. Green Circle Life offers apps like SmartFHR™, application support and live coaching assistance and they are hereby included in this service definition. Green Circle Life platform offers a communication gateway for application related communications, HR and benefits communications, and coordination of wellness and care programs among family members, care givers, coaches and healthcare providers. These communication facilities include but are not limited to the use of email, SMS, MMS, voice, in-app notification, push notification and messaging services. You here-by consent that these facilities may be used by SHL, employers, employees and other service providers. Any third-party charges related to use of internet, mobile device or data plan are responsibility of the user.
Such services may be offered to you by employers, insurers, brokers, associations, healthcare systems and clinical or academic research organizations. Such services may be accessed using web browsers, APIs or apps. Any and all visitors to our Site directly or via APIs or apps, despite whether they are registered or not, shall be deemed as "users" of the herein contained Services provided for the purpose of this TOS. Once an user registers for our Services, through the process of creating an account, the user shall then be considered a "member." All members are users, but all users are not members.
The user acknowledges and agrees that the Services provided and made available through our websites, and applications, which may include mobile applications - apps - and that those applications may be made available on various online sites and numerous other platforms, stores and downloadable programs, are the sole property of SHL. At its sole discretion, SHL may offer additional websites or services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. SHL does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user and/or member, acknowledge, accept and agree that SHL shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be done by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, modified, revised or modified terms, you must stop using the Services.
Furthermore, the user understands, acknowledges and agrees that the Services offered shall be provided "AS IS" and as such SHL shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion and/or any failure to store or deliver any content, notification, communication or personalization settings.
To register and become a "member" of the Service, you must be 18 years of age to enter into and form a legally binding contract. In addition, you must be in good standing and not an individual that has been previously barred from receiving SHL's Services under the laws and statutes of the United States or other applicable jurisdiction.
Furthermore, the registering party hereby acknowledges, understands and agrees to:
If anyone knowingly provides any information of a false, untrue, inaccurate or incomplete nature, SHL will have sufficient grounds and rights to suspend or terminate the member in violation of this aspect of the Agreement, and as such refuse any and all current or future use of Green Circle Life Services, or any portion thereof.
It is SHL's priority to ensure the safety and privacy of all its visitors, users and members, especially that of children. Therefore, it is for this reason that the parents of any child under the age of 18 that permit their child or children access to the Green Circle Life websites or Services must create a "family" account, which will certify that the individual creating the "family" account is of 18 years of age and as such, the parent or legal guardian of any child or children registered under the "family" account. As the creator of the "family" account, s/he is thereby granting permission for his/her child or children to access the various Services provided, including, but not limited to, calls, message boards, email, SMS, MMS, and/or instant messaging. It is the parent's and/or legal guardian's responsibility to determine whether any of the Services and/or content provided are age-appropriate for his/her child.
Every member's registration data and various other personal information are protected by the SHL Privacy Agreement as defined at https://www.smartfhr.com/app/privacy. As a member, you herein consent to the Privacy Agreement and the collection and use of the information provided, including the transfer of information for storage, processing or use by you, SHL and/or our subsidiaries and affiliates.
Your member account username will be your selected email or your organization provided identification. To protect your account and your data, you must use a strong password which cannot be easily guessed. The password should be at least eight characters long and should have at least one uppercase letter, one lowercase letter and one digit. You should change your password frequently. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account. It shall be your responsibility to notify SHL immediately if you notice any unauthorized access or use of your account or password or any other breach of security. SHL shall not be held liable for any loss and/or damage arising from your failure to comply with this term and/or condition of the TOS.
As a member, you herein acknowledge, understand and agree that all information, text, software, data, photographs, music, video, messages, tags or any other content, whether it is publicly or privately posted and/or transmitted, is the expressed sole responsibility of the individual from whom the content originated. In short, this means that you are solely responsible for any and all content posted, uploaded, emailed, transmitted or otherwise made available by way of Green Circle Life Services, and as such, we do not guarantee the accuracy, integrity or quality of such content. It is expressly understood that by use of our Services, you may be exposed to content including, but not limited to, any errors or omissions in any content posted, and/or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available by Green Circle Life.
Furthermore, you herein agree not to make use of Green Circle Life's Services for the purpose of:
SHL hereby reserves the right to pre-screen, refuse and/or delete any content available through our Services. In addition, we reserve the right to remove and/or delete any such content that would violate the TOS, or which would otherwise be considered offensive to other visitors, users and/or members.
SHL hereby reserves the right to access, preserve and/or disclose member account information and/or content if it is requested to do so by law or in good faith belief that any such action is deemed reasonably necessary for:
SHL hereby reserves the right to include the use of security components that may permit digital information or material to be protected, and that such use of information and/or material is subject to usage guidelines and regulations established by SHL or any other content providers supplying content services to SHL. You are hereby prohibited from making any attempt to override or circumvent any of the embedded usage rules in our Services. Furthermore, unauthorized reproduction, publication, distribution, or exhibition of any information or materials supplied by our Services, despite whether done so in whole or in part, is expressly prohibited.
Due to the global nature of the internet, through the use of our network you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable Content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our Services, you thus agree to comply with all applicable export and import laws, statutes and regulations, including, but not limited to, the Export Administration Regulations (http://www.access.gpo.gov/bis/ear/ear_data.html), as well as the sanctions control program of the United States (http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx). Furthermore, you state and pledge that you:
For the content submitted by you, you hereby grant and allow for SHL the below listed worldwide, royalty-free and non-exclusive perpetual licenses, as applicable:
Those areas which may be deemed "publicly accessible" areas of SHL's sites are those areas of our sites and services which are meant to be available to the general public, as well as restricted to members and would include message boards, bulletin boards, and groups that are openly available to both visitors and members. However, those areas which are not open to the public and other members, and thus available to individual member only, would include personal storage of documents, data, our mail system, and instant messaging.
SHL provides an area for our users and members to contribute feedback to our website. When you submit ideas, documents, suggestions, questions and/or proposals ("Contributions") to our site, you acknowledge and agree that:
All users and/or members herein agree to insure and hold SHL, its subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable attorney fees made by any third party, which may arise from any content a member or user of our site may submit, post, modify, transmit or otherwise make available through our Services, the use of SHL Services or your connection with these Services, your violations of the Terms of Service and/or your violation of any such rights of another person.
The member or user herein agrees not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to SHL's sites.
You herein acknowledge that SHL may set up any such practices and/or limits regarding the use of our Services, without limitation of the maximum number of days that any email, message posting or any other uploaded content shall be retained by Green Circle Life, nor the maximum number of email messages that may be sent and/or received by any member, the maximum volume or size of any email or text message that may be sent from or may be received by an account on our Service, the maximum disk space allowable that shall be allocated on Green Circle Life's servers on the member's behalf, and/or the maximum number of times and/or duration that any member may access our Services in a given period of time. In addition, you also agree that Green Circle Life has absolutely no responsibility or liability for the removal or failure to maintain storage of any messages and/or other communications or content maintained or transmitted by our Services. You also herein acknowledge that we reserve the right to delete or remove any account that is no longer active for an extended period of time. Furthermore, Green Circle Life shall reserve the right to modify, alter and/or update these general practices and limits at our discretion. There may be fees or charges by third parties when you send or receive messages or use data on such devices and such costs are sole responsibility of such recipient, user or member.
SHL shall reserve the right at any time it may deem fit, to modify, alter and or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or to any third party for any such alteration, modification, suspension and/or discontinuance of our Services, or any part thereof.
As a user of Green Circle Life, you may cancel or terminate your account, associated email address and/or access to our Services by submitting a cancellation or termination request to firstname.lastname@example.org.
As a user, you agree that SHL may, without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account, any email associated with your account, and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to:
Furthermore, you hereby agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account, associated email address and/or access to any of our Services.
The termination of your account with Green Circle Life shall include any and/or all of the following:
Any correspondence or business dealings with, or the participation in any promotions of, advertisers located on or through our Services, which may include the payment and/or delivery of such related goods and/or Services, and any such other term, condition, warranty and/or representation associated with such dealings, are and shall be solely between you and any such advertiser. Moreover, you herein agree that SHL shall not be held responsible or liable for any loss or damage of any nature or manner incurred as a direct result of any such dealings or as a result of the presence of such advertisers on our websites.
Either SHL or any third parties may provide links to other websites and/or resources. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and as such, we do not endorse nor are we responsible or liable for any content, products, advertising or any other materials, on or available from such third party sites or resources. Furthermore, you acknowledge and agree that SHL shall not be responsible or liable, directly or indirectly, for any such damage or loss which may be a result of, caused or allegedly to be caused by or in connection with the use of or the reliance on any such content, goods or services made available on or through any such site or resource.
You do hereby acknowledge and agree that Green Circle Life's Services and any essential software that may be used in connection with our Services ("Software") shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore, you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by SHL or such applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any plagiaristic works which are based on Green Circle Life Services (e.g. Content or Software), in whole or part.
SHL herein has granted you, personal, non-transferable and non-exclusive rights and/or license to make use of the object code or our Software on a single computer / device, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore, you do herein agree not to alter or change the Software in any manner, nature or form, and as such, not to use any modified versions of the Software, including and without limitation, for the purpose of obtaining unauthorized access to our Services. Lastly, you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by SHL for use in accessing our Services.
YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
YOU EXPLICITY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT SHL AND ITS SUBISDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTIAL, SPECIAL, CONSEQUENIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGILBE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM:
Should you intend to create or to join any service, receive or request any such news, messages, alerts or other information from our Services concerning healthcare, treatment, devices, companies, stock quotes, investments or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase "Let the investor beware" is appropriate. SHL's content is provided for informational purposes, and no content that shall be provided or included in our Services is intended for medical treatment, medical services, trading or investing purposes. SHL and our licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment or treatment decisions based on any such information.
THERE ARE SOME JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF EXCLUSION OF LAIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS OF SECTIONS WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.
You herein acknowledge, understand and agree, unless otherwise expressly provided in this TOS, that there shall be no third-party beneficiaries to this agreement.
SHL may furnish you with notices, including those with regards to any changes to the TOS, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our websites, Services, or other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the TOS by accessing our Services in an unauthorized manner. Your acceptance of this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.
You herein acknowledge, understand and agree that all of the SHL trademarks, copyright, trade name, service marks, and other SHL logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of SHL. You herein agree not to display and/or use in any manner the SHL logo or marks.
SHL will always respect the intellectual property of others, and we ask that all of our users to the same. With regards to appropriate circumstances and at its sole discretion, SHL may disable and/or terminate the accounts of any user who repeatedly violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:
The SHL Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:
Simple Healthcare LLC
Attn: Copyright Agent
5 Portofino Drive, Suite 2101
Pensacola Beach, Florida 32561
BE IT KNOWN, that SHL complies with all applicable Federal Communications Commission rules and regulations regarding the closed captioning of video content.
BE IT KNOWN, that though SHL is not a 'Covered Entity', as a business associate to a 'Covered Entity' it complies with all applicable HIPAA privacy protection standards. Any changes you make to your personal information on this platform are not necessarily updated in any covered entity data set.
This TOS constitutes the entire agreement between you and SHL and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to Green Circle Life Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other Green Circle Life Services, affiliate Services, third-party content or third-party software.
It is at the mutual agreement of both you and SHL with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of Florida without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the TOS, or the relationship between you and SHL, shall be filed within the courts having jurisdiction within the County of Escambia, Florida or the U.S. District Court located in said state. You and SHL agree to submit to the jurisdiction of the courts as previously mentioned and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
At any time, should SHL fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
You acknowledge, understand and agree that your account is non-transferable and any rights to your ID and/or contents within your account shall terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated, and all contents therein permanently deleted.
You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of our Services or the TOS must be filed within 1 year(s) after said claim or cause of action arose or shall be forever barred.
Please report any and all violations of this TOS to SHL as follows:
Simple Healthcare LLC
Attn: Office Manager
5 Portofino Drive, Suite 2101
Pensacola Beach, Florida 32561
THEREFORE, this Privacy Agreement shall govern any and all data collection and usage thereof. Through the use of our apps, sites or services you are herein consenting to the following data procedures expressed within this agreement.
This Service collects various types of information
Please rest assured that these services shall only collect personal information that you knowingly and willingly provide by way of emails, surveys, completed membership forms, data input, and other forms. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on these services.
SHL may also have the occasion to collect anonymous demographic information that may not be unique to you and may even gather additional or other personal and/or non-personal information, such as household income, political affiliation, race and religion, at a later time.
We may gather information about your computer, tablet and/or phone hardware and/or software. Such collected information may include, but may not be limited to, your IP address, browser type, domain name, access time, device signature, and various website addresses. The gathering and use of this information may be utilized for maintaining the quality of service we provide, improve user experience and security, as well as providing overall general statistics related to the use of our website and others.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which websites garner, make use of and share information collected.
SHL may collect and may make use of personal information to assist in the operation of our services, apps and websites and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information meant to inform you of other possible products and/or services that may be available to you from us. SHL may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or possible new services that are offered or may be offered. By using our websites, apps or services, you give us permission to communicate with you via email, text, voice and app.
SHL does not now, nor plans to do it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
SHL may deem it necessary to follow websites and/or pages that their users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.
SHL may disclose your personal information, without prior notice to you, only if required to do so pursuant to applicable laws and/or in a good faith belief that such action is deemed necessary or required to:
BE IT KNOWN, that though SHL is not a 'Covered Entity', as a business associate to a 'Covered Entity' it complies with all applicable HIPAA privacy protection standards. Any changes you make to your personal information on this platform are not necessarily updated in any other Covered Entity data sets.
All users and/or visitors to our websites, apps and/or services have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email, text or phone. To discontinue or unsubscribe to our services please send an email that you wish to 'unsubscribe' to email@example.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
Our websites, apps and services contain links to affiliate and other websites. SHL does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Agreement applies only and solely to the information collected by our websites, apps and services.
SHL shall endeavor and shall take reasonable precaution to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
Through the use of this website, apps and services, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites, apps and services. In addition, your continued use of our websites, apps and services following the posting of any updates or changes to our terms and conditions shall affirm that you are in agreement and acceptance of such changes.
If you have any questions or concerns regarding the Privacy Agreement related to our websites, apps and services, please feel free to contact us at the following email address. firstname.lastname@example.org
Last revised November 22, 2019